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Privacy Policy

Last Updated: June 19, 2026

Information We Collect

When you contact us through our website or request an assessment, we collect the following information:

  • Your name and email address
  • Service selection and property details you choose to provide
  • Any additional information included in your enquiry

How We Use Your Information

Information collected through our contact forms is used exclusively for:

  • Responding to your service enquiries
  • Scheduling property assessments
  • Providing quotations for requested services
  • Communicating about ongoing or completed projects

Information Sharing

We do not sell, trade, or rent your personal information to third parties. Your data may be shared only in the following circumstances:

  • With contractors or specialists involved in delivering services you've requested
  • When required by law or legal process
  • To protect our rights or the safety of our staff and clients

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Contact information and project records are typically maintained for seven years to comply with business record-keeping requirements.

You may request deletion of your personal data at any time by contacting us at [email protected].

Security Measures

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Object to processing of your information
  • Request transfer of your data to another organization

Cookies

Our website uses essential cookies to maintain site functionality. For detailed information about our cookie usage, please review our Cookies Policy.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date.

Contact Information

For questions or concerns about this privacy policy or how we handle your personal information, contact us at:

Email: [email protected]
Address: 47 Pembridge Gardens, Notting Hill, London W2 4DX, United Kingdom

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Disclaimer: The information provided on this website is for general informational purposes only and should not be considered as professional advice. Results may vary depending on property conditions, age, and construction methods. We recommend consulting with a qualified surveyor or structural specialist before undertaking any building work. Our services are not a substitute for professional structural assessment or building control approval where required by regulations.

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